1. Does your company provide OEM/ODM manufacturing services?
Answer: Yes, we are a professional OEM/ODM manufacturer with over 20 years of experience, serving more than 800 brand clients worldwide.
2. What certifications has your company obtained?
Answer: Our company has been certified to ISO, GMP, HACCP, FDA, HALAL and other international standards. We are equipped with world-leading production facilities and a stringent quality control system.
3. What is your minimum order quantity (MOQ)?
Answer: For in-stock products, the MOQ is one carton. For customized products, the MOQ is generally 1,000 sets, which is subject to the specific product type. For first-time cooperation clients, we usually offer a reduced MOQ to help them quickly launch their products into the market.
4. Which countries are your products mainly exported to?
Answer: Our products are mainly exported to European and American countries such as Germany, France, the UK, the USA and Canada, complying with the regulatory requirements of the EU and the USA.
5. Can you provide samples for testing?
Answer: We can provide samples for clients to conduct evaluation and testing, with the client bearing the logistics costs.
6. What is the typical lead time after an order is placed?
Answer: Generally, delivery can be made within 15–30 days after the client makes payment. The specific delivery time shall be subject to the confirmation between both parties when the order is placed.
7. What are your competitive advantages compared with other manufacturers?
Answer: As a manufacturer with over 20 years of experience, we have accumulated profound expertise in formula technology and service. Our PhD team and patented technologies can add value to clients' products, ensuring their safety and efficacy. We also offer one-stop services to maximize clients' convenience. Meanwhile, we guarantee that product labels match the actual formulas, with raw materials added in true and sufficient quantities, which can stand up to testing by SGS or other third-party institutions.
8. Do you welcome on-site factory inspections?
Answer: We warmly welcome clients from all over the world to visit and inspect our production bases for supply chain traceability. We will prove with our strength and services that choosing us is the most correct decision you can make!
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